Operating environment

Operating environment

Terminal conditions

●A device that can connect to the Internet

*A fiber-optic connection is recommended.
*Connections may not be stable when using a mobile line such as pocket Wi-Fi.

●A device that can use remote desktop function

*It may not work in a virtual environment. Please consult in advance.
*Please apply the latest version of the update program.

Operation hours

●24 hours a day (365 days a year)

*Support is only available on our business days.
*We will notify you in advance when scheduled maintenance will take place.

Other

*Access to the cloud environment may be blocked depending on the security settings of your device.
*We do not provide support such as operating instructions for applications set up within the environment. If you have any questions, please contact the application provider.
*As this runs in a virtual environment, applications and services that require physical authentication methods may not be supported.
* Restarting the cloud environment can be performed by the contracted user.

Terminal conditions

●A device that can connect to the Internet

*A fiber-optic connection is recommended.
*Connections may not be stable when using a mobile line such as pocket Wi-Fi.

●A device that can use remote desktop function

*It may not work in a virtual environment. Please consult in advance.
*Please apply the latest version of the update program.

 
Operation hours

●24 hours a day (365 days a year)

*Support is only available on our business days.
*We will notify you in advance when scheduled maintenance will take place.

 
Other

*Access to the cloud environment may be blocked depending on the security settings of your device.
*We do not provide support such as operating instructions for applications set up within the environment. If you have any questions, please contact the application provider.
*As this runs in a virtual environment, applications and services that require physical authentication methods may not be supported.
* Restarting the cloud environment can be performed by the contracted user.