FAQ
The contract is between us and your company. We never sign directly with the end user, so the end user remains your customer, exactly as before. You do not have to change the quotations, purchase orders or maintenance agreements you already use.
We send one invoice to your company. We never invoice the end user directly — you bill your customer yourself, at the price you decide. However many customers you serve, you receive one invoice from us each month.
You do, exactly as before. We stay out of sight and support you technically from behind, so the only company your customer sees is yours. When you have a question, you come straight to us.
Yes, you can. applippli DX Pro can be offered under your own company name and your own service name. What the end user receives is a desktop icon and an app icon — our name does not appear there.
Yes, you can. In that case we hand over the desktop icon instead of the app icon. Backups, bank data links, CSV import and export, file sharing and linked software can all be used just as before.
Yes. We hand your engineers the desktop icon, so installation, setting changes, upgrades, and adding or removing users can all be done from your own office.
No. There is no need to rebuild it.
applippli DX Pro provides an Azure Virtual Machine (Windows Server) dedicated to each customer. Inside that Windows Server you install the business software you have always delivered, exactly as it is.
So no redevelopment as a web application is needed. The screens and the way of working stay the same for your customer, and nobody has to be retrained.
Yes. Your customer’s business system runs on an Azure Virtual Machine (Windows Server), so you can connect remotely from your own desk and update it.
Gone is the work of travelling to each customer, installing in the server room and walking round every PC to check it. Scheduling, travel and travel costs go with it.
Besides upgrades, adding users, deleting accounts of people who have left, and installing software can all be done without a visit.
Yes. Because you buy no physical server, there is no waiting for delivery and no waiting for parts.
Your customer’s environment is prepared as an Azure Virtual Machine (Windows Server). There is no equipment to order, install or repair.
Hardware maintenance and replacement are handled by Microsoft’s data centre, so you never have to hunt for a part again.
You do not need to choose. We prepare it for you as a virtual machine (Windows Server) on Microsoft Azure.
A virtual machine is one server inside a data centre, dedicated to you — inside, it is the usual Windows Server. Azure is Microsoft’s platform where that server sits. DX Pro is the service in which we design, build and keep that machine running.
The Azure contract, network design, backup and monitoring are all handled by us.
Yes. Some companies consider moving to the cloud when a VPN device ages, reaches the end of support, or needs replacing.
applippli DX Pro puts the working environment in the cloud, so the burden of running and renewing VPN devices disappears.
applippli DX Pro offers a “desktop icon”, which connects to the whole desktop environment, and an “app icon”, which starts one particular piece of business software.
The desktop icon connects to the Windows environment in the cloud, and suits working with several pieces of business software and files at once, just as on an office PC.
The app icon starts a particular piece of business software or in-house system directly, which keeps the user’s operation simple.
In both cases there is, in most cases, no need to install business software or in-house systems on each user’s PC (depending on how the software is built, some components may still be required on the device). Everything is managed in one place, in the cloud environment.
No. Business software and in-house systems are used in the cloud environment, so in most cases there is no need to install software for each user (depending on how the software is built, some components may still be required on the device). It also reduces the management burden when a PC is replaced or a user is added.
Related FAQ: Do RDP settings have to be created for each user?
No. applippli DX Pro can make use of your existing Windows environment, so in most cases you can move to the cloud without substantially rebuilding your systems or software. We can propose a move to the cloud while keeping redevelopment costs and migration time down.
Because everything is managed in the cloud environment, the burden of visiting the site for server maintenance and setting changes is reduced.
Yes. Because your existing Windows environment can be used, it can be proposed as an answer to a server replacement or the end of support. It also reduces the burden of hardware renewal and day-to-day operation.
Yes. You can reach the same systems, business software and data as your office PC, so your work continues wherever you are.
Yes. You can use the same cloud environment from overseas offices and business trips as well as from within Japan.
It is also useful when you want every office to work in the same environment.
Yes. Your Windows environment moves to the cloud as it is, so most business software can be used without changes.
Please contact us about whether a particular piece of software is supported.
| Device requirements | ●A device that can connect to the internet *A fibre-optic line is recommended. ●A device that can use remote desktop *It may not run in a virtual environment. Please consult us in advance. |
|---|---|
| Operating hours | ●24 hours a day, 365 days a year *The support desk is available only on our business days. |
| Other | *Depending on the security settings of your device, access to the cloud environment may be blocked. *We do not provide operating instructions or support for the applications set up inside the environment. Please contact the application provider with any questions. *Because it runs in a virtual environment, applications and services that require a physical authentication method may not be supported. *Restarting within the cloud environment can be carried out by the contracted user. |
Device requirements●A device that can connect to the internet *A fibre-optic line is recommended. ●A device that can use remote desktop *It may not run in a virtual environment. Please consult us in advance. |
Operating hours●24 hours a day, 365 days a year *The support desk is available only on our business days. |
Other*Depending on the security settings of your device, access to the cloud environment may be blocked. |
No. Connection settings can be copied, so no complicated setup work is required when you add a user.
No. All you need is a desktop icon and the ID and password for each account.
① Click on the “Desktop Icon”
② Access with your “Initial ID and Password”
↓You will be asked to change your password
③ Enter your “customer ID and password” and you’re done!
This is a private cloud “DaaS” created exclusively for your company.