Specific commercial transactions

applippli DX Pro Terms of Service (PDF, in Japanese)

The latest version is also available on your My Page.

A setup fee (this varies by plan; it is shown on the price page).

Internet connection charges are borne by the customer.

If you pay by bank transfer, the transfer fee is borne by the customer.

[Credit card payment]
Payments are processed using the payment system of Stripe Japan Inc.
This site uses SSL encryption to protect your personal information online.

[Bank transfer]
Please pay into the bank account stated on your invoice. The transfer fee is borne by the customer.
Use of the service begins once payment has been confirmed.

[Credit card payment]
First payment: the "total amount of the first payment" is charged to your credit card.
Monthly fee: the credit card is charged on the 16th of each month.
Other: if a credit card payment fails for any reason, we will retry the charge once a day.

[Bank transfer]
First payment: please check the invoice issued after your application and transfer the amount to the designated bank by the due date.
Monthly fee: the following month's fee is invoiced in the current month. Please check the invoice and transfer the amount by the due date.
Other: the transfer fee is borne by the customer.

You can terminate this service from your My Page.

[Credit card payment]
If you terminate by the 15th, the service agreement ends at 14:00 on our last business day of that month.
If you terminate on or after the 16th, it ends at 14:00 on our last business day of the following month.
Example: terminate on January 15 → the contract period runs to the end of January.
Example: terminate on January 16 → the contract period runs to the end of February.

[Bank transfer]
If you terminate by the 15th, the service agreement ends at 14:00 on our last business day of the following month.
Example: terminate on January 15 → the contract period runs to the end of February.

The cloud environment is deleted after the time of termination. Please back up your data beforehand.

Japanese Windows OS (Microsoft Windows 11 / 10). Memory of 8GB or more is recommended.

* Please apply the latest updates.
* This service uses the Remote Desktop function of Windows OS.
* Printing uses the printer driver information on the PC you are using.
* For an OS whose Microsoft support has ended, we may not be able to guarantee operation.

Any device that can use Remote Desktop and connect to the internet.

* On a very slow line, you may feel a delay in operation.
* With a mobile line such as a pocket Wi-Fi, the connection may be unstable. Please check operation in advance with the trial version.

(Other)

* Depending on the security settings of your device, access to the cloud environment may be blocked. Please check operation in advance with the trial version.
* We do not provide support for the applications you set up inside the environment.
* Because it runs in a virtual environment, applications or services that require a physical authentication method may not be supported.

For questions about how to operate your business software, please contact the support desk of that software.

For errors such as not being able to connect to or start the cloud environment, and for questions about operation, please contact us.

For anything else, such as adding users, changing plans or how to run the service, please use our inquiry form.

Telephone inquiries are accepted until 17:00 on weekdays.

After that, please contact us by email or on the next business day.
If you have any questions, please contact us at sc-support@applippli.co.jp or +81-50-5530-6203.