Can we upgrade our customers’ systems without visiting them?

Yes. Your customer’s business system runs on an Azure Virtual Machine (Windows Server), so you can connect remotely from your own desk and update it.

Gone is the work of travelling to each customer, installing in the server room and walking round every PC to check it. Scheduling, travel and travel costs go with it.

Besides upgrades, adding users, deleting accounts of people who have left, and installing software can all be done without a visit.